Privacy Policy

When you visit our website, your browsing behavior may be analyzed for statistical purposes. This is mainly done through the use of cookies and analysis programs. The analysis of your browsing behavior is typically anonymous and cannot be traced back to you personally.
You can opt out of this analysis or prevent it by disabling certain tools. More detailed information on how to do this can be found in the following data protection declaration. We will also explain the options available to you for opting out of this analysis in the data protection declaration.

We take the protection of your personal data very seriously. Your personal data is handled confidentially and in line with legal data protection regulations as well as this privacy policy. When you use our website, various personal data may be collected. Personal data refers to any information that can identify you personally. This privacy policy outlines what data we collect, how we use it, and for what purposes.

Please note that data transmission over the internet (e.g., via email) may have security vulnerabilities. Complete protection of your data from third-party access is not possible.

The responsible party for data processing on this website is:

UniStar.BG Ltd
19 Han Krum Street, Gotse Delchev, 2900, Bulgaria
Phone: +359 88 7153802
E-mail: info@unistar.bg

The controller is the individual or legal entity that determines, either independently or in conjunction with others, the purposes and methods of processing personal data (such as names, email addresses, and similar information).

Many data processing activities require your explicit consent. You can withdraw any consent you have previously given at any time by simply sending us an informal email. The legality of data processing conducted prior to your withdrawal will remain unaffected by the revocation.

If you believe that your data protection rights have been violated, you have the right to file a complaint with the relevant supervisory authority. The appropriate supervisory authority for data protection matters is the State Data Protection Commissioner of the federal state where our company is located. You can find a list of data protection officers and their contact information at the following link: Data Protection Officers.

You have the right to receive the personal data we process automatically based on your consent or in fulfillment of a contract in a commonly used, machine-readable format. If you request that this data be transferred directly to another responsible party, we will do so only if it is technically feasible.

In accordance with applicable legal provisions, you have the right to request information at any time about your stored personal data, including its origin, recipients, and the purpose of its processing. You also have the right to request corrections, blocking, or deletion of this data if applicable. For these requests or any further questions regarding your personal data, you can contact us at any time using the address provided in the imprint.

We hereby prohibit the use of contact information published in accordance with the imprint obligation for the purpose of sending unsolicited advertising and informational materials. The operators of this website expressly reserve the right to take legal action against the unsolicited sending of advertising information, including spam emails.

Some of our web pages utilize what are known as cookies. Cookies do not harm your computer and do not contain viruses. Their purpose is to make our offerings more user-friendly, efficient, and secure. Cookies are small text files stored on your computer and saved by your browser.

Most of the cookies we use are called “session cookies,” which are automatically deleted at the end of your visit. Other cookies remain on your device until you delete them, allowing us to recognize your browser on your next visit.

You can configure your browser to notify you when cookies are being set and to allow cookies on a case-by-case basis, deny cookies for specific situations, or generally block them. You can also enable the automatic deletion of cookies upon closing your browser. Please note that if you disable cookies, the functionality of this website may be limited.

Cookies necessary for electronic communication or for providing certain requested functions (e.g., shopping cart feature) are stored based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in storing these cookies to ensure the technically error-free and optimized provision of its services. Other cookies, such as those used to analyze your browsing behavior, are addressed separately in this privacy policy.

The provider of this website automatically collects and stores information in so-called server log files that your browser transmits to us.
This information includes:

• Browser type and version
• Operating system used
• Referrer URL
• Host name of the accessing computer
• Time of the server request
• IP address

This data is not combined with other data sources. The basis for data processing is Art. 6 para. 1 lit. f GDPR, which allows for the processing of data necessary for fulfilling a contract or for taking pre-contractual measures.

When you send us inquiries via the contact form, the information you provide, including your contact details, will be stored for the purpose of processing your inquiry and addressing any follow-up questions. We will not share this data without your consent.

The processing of the data entered in the contact form is based solely on your consent (Art. 6 para. 1 lit. a GDPR). You can withdraw this consent at any time by sending us an informal email. The legality of data processing carried out prior to your withdrawal remains unaffected.

The information you submit through the contact form will be retained until you request its deletion, revoke your consent for its storage, or the purpose for storing the data no longer applies (e.g., after we have completed processing your request). Mandatory legal provisions, particularly retention periods, will remain unaffected.

We collect, process, and use personal data only as necessary for establishing, defining, or amending a legal relationship (inventory data). This is based on Art. 6 (1) lit. b GDPR, which allows the processing of data for fulfilling a contract or carrying out pre-contractual measures. We also collect, process, and use personal data related to the use of our website (usage data) only to the extent necessary to enable the user to access the service or for billing purposes. Customer data is deleted once the business relationship is terminated. Statutory retention periods remain unaffected.

We only transmit personal data to third parties when it is necessary for processing the contract, such as to the financial institution responsible for handling payments. No further data transmission will occur unless you have expressly consented to it. Your data will not be shared with third parties for purposes like advertising without your explicit consent. The legal basis for this data processing is Art. 6 para. 1 lit. b GDPR, which allows data processing for the fulfillment of a contract or pre-contractual measures.

The content on our website can be shared on social networks like Facebook, Twitter, or Google+ in a data protection-friendly way.
When users choose to share content from our website on social media platforms such as Facebook, Twitter, or Google+, their personal data remains protected. No information is automatically transferred to these platforms simply by visiting our site. Instead, sharing content requires an intentional action from the user, such as clicking a sharing button, ensuring that personal data like browsing history or user profiles are not unnecessarily exposed. This approach allows users to share content securely, in compliance with data privacy laws, while preventing social networks from tracking their activity without consent.

Our website uses features of the web analytics service Google Analytics, provided by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. Google Analytics uses “cookies,” which are small text files stored on your computer that allow us to analyze how you interact with our website. The information generated by these cookies about your usage is typically transmitted to a Google server in the USA, where it is stored.

The storage of Google Analytics cookies is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in analyzing user behavior to optimize the website and improve advertising strategies.

We have enabled the IP anonymization feature on this website. This means that Google will truncate your IP address within European Union member states or other countries that are part of the European Economic Area before transmitting it to the USA. Only in rare cases will the full IP address be sent to a Google server in the USA and then shortened there. On behalf of the website operator, Google uses this information to evaluate your use of the website, generate reports on website activity, and provide additional services related to website and internet usage. The IP address transmitted by your browser through Google Analytics will not be combined with other data held by Google.

You can choose to disable cookies by adjusting your browser settings. However, please be aware that doing so may limit your ability to use all the features of this website. Additionally, you can prevent the collection of data generated by cookies related to your website usage (including your IP address) by Google, as well as the processing of this data by Google, by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout?hl=en.

You can stop Google Analytics from collecting your data by clicking on the following link. This action will set an opt-out cookie that will prevent data collection during any future visits to this website: Deactivate Google Analytics. For more information on how Google Analytics processes user data, please refer to Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en.

We have established a data processing agreement with Google and fully comply with the strict requirements set by the Bulgarian data protection authorities when utilizing Google Analytics.

This website utilizes the “demographic characteristics” feature of Google Analytics. This allows us to generate reports that provide insights into the age, gender, and interests of our visitors. The data is sourced from interest-based advertising by Google and visitor information from third-party providers. Importantly, this data cannot be linked to any individual. You can deactivate this feature at any time through the ad settings in your Google account or by generally opting out of data collection.

Our websites utilize the Google Analytics Remarketing features in conjunction with the cross-device capabilities of Google AdWords and Google DoubleClick. The provider of these services is Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA. This functionality allows us to connect advertising target groups created through Google Analytics Remarketing with the cross-device features of Google AdWords and Google DoubleClick. As a result, personalized advertising messages tailored to your interests, based on your previous usage and browsing behavior on one device (such as your mobile phone), can also appear on other devices (like a tablet or PC).

If you have given your consent, Google will associate your web and app browsing history with your Google account. This enables the same personalized advertisements to be displayed across all devices where you are logged in with your Google account. To facilitate this feature, Google Analytics collects Google-authenticated user IDs, which are temporarily linked to our Google Analytics data to define and create target groups for cross-device advertising.

You can permanently opt out of cross-device remarketing/targeting by disabling personalized advertising in your Google account. For more details, follow this link: https://www.google.com/settings/ads/onweb/.

The aggregation of data collected in your Google account is based solely on your consent, which you can provide or revoke at any time (Art. 6 para. 1 lit. a GDPR). For data collection processes that do not merge with your Google Account (for example, if you don’t have a Google Account or have opted out of merging), the data collection is based on Art. 6 (1) lit. f GDPR. The legitimate interest stems from the website operator’s desire to analyze website visitors in an anonymized manner for advertising purposes. Further information and details on data protection can be found in Google’s privacy policy at: https://www.google.com/policies/technologies/ads/.

This website utilizes Google AdWords, an online advertising program provided by Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, United States. As part of this program, we implement conversion tracking. When you click on an advertisement placed by Google, a cookie is set to facilitate this tracking. Cookies are small text files that your web browser stores on your device. These cookies expire after 30 days and are not intended to personally identify users.

If you visit certain pages on our website before the cookie expires, both Google and we can recognize that you clicked on the ad and were directed to that page. Each Google AdWords customer receives a unique cookie, ensuring that cookies cannot be tracked across different AdWords customers’ websites. The information obtained through the conversion cookie is used to generate conversion statistics for AdWords clients who have opted in to this feature. Clients learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag, but they do not receive any personally identifiable information.

If you prefer not to participate in this tracking, you can easily opt out by disabling the Google conversion tracking cookie in your web browser settings. This will prevent you from being included in conversion tracking statistics. The storage of these conversion cookies is based on Art. 6 para. 1 lit. f of the GDPR, as the website operator has a legitimate interest in analyzing user behavior to enhance both the website and its advertising.

For more information on Google AdWords and Google conversion tracking, please refer to Google’s privacy policy: Google Privacy Policy.

You can configure your browser to notify you about cookie settings, allow cookies only in specific cases, reject cookies entirely or under certain conditions, and activate automatic deletion of cookies upon closing the browser. Please note that disabling cookies may limit the functionality of this website.

We utilize “Google reCAPTCHA” (hereinafter referred to as “reCAPTCHA”) on our websites. The provider of this service is Google Inc., located at 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA (“Google”). The primary purpose of reCAPTCHA is to determine whether data entries made on our websites (such as in a contact form) are submitted by a human or an automated program.

To achieve this, reCAPTCHA analyzes various characteristics of the website visitor’s behavior. This analysis begins automatically as soon as the visitor accesses the website. During the analysis, reCAPTCHA evaluates multiple pieces of information, including the visitor’s IP address, the duration of their visit, and mouse movements. The data collected during this process is forwarded to Google. Importantly, the reCAPTCHA analysis occurs entirely in the background, and website visitors are not informed that an analysis is taking place.

The data processing conducted by reCAPTCHA is based on Art. 6 para. 1 lit. f of the GDPR, as the website operator has a legitimate interest in protecting its online services from abusive automated access and spam.

For more information on Google reCAPTCHA and Google’s privacy policy, please visit the following links: Google Privacy Policy and Google reCAPTCHA Overview.

Under the provisions of the Federal Data Protection Act, you are entitled to request information about your personal data stored by us at no cost. This right allows you to understand what information we hold, the purpose for which it is processed, and how it is used.

Additionally, you may have the right to request corrections to any inaccurate data, the blocking of data that is being unlawfully processed, or the deletion of your personal information when it is no longer necessary for the purposes for which it was collected.

If you wish to exercise these rights or have any inquiries regarding your stored personal data, please feel free to reach out to us. You can direct your requests and questions to the following email address: info@unistar.bg. We are committed to responding to your inquiries in a timely manner and ensuring your rights regarding your personal data are upheld.